Customer profiling. With our scalable and robust program engine to handle high transaction volume and database, you will be able to track customer profile easily detailing histories of purchases. Know your customer behavior spending pattern with this details report for marketing planning and initiatives to increase customer loyalty and satisfaction.

Membership management. Track membership profile with our program summary report highlighting card member information, enabling you to have customer insight and behavior spending.

Manage Rewards. Manage your Points rewarding pattern easily to enhance in competitiveness in competency. With this flexible and value add functionality, merchant can take opportunity to make rewarding campaign as and when to visualize their program activities success.

SMS channel portal. Communicate 1 to 1 with your customer instantly on improving customer satisfaction and loyalty.  See SMS report via Web log-in.

Co-brand alliance platform. With Co-brand card alliance platform arrangement, you can promote your brand at a cheapest way to achieve customer loyalty, aside from creating value and privileges.

Promotion Channel. Gain marketing insight with our website advertising and booklet print advertising to increase brand awareness.

Our loyalty engine is scalable and robust to handle high volume of transaction and database building. Define in six (6) operating modules, our loyalty engine can be easily integrate with merchant system backend with little customization process.

System Architecture Flow

There are two (2) simple methods of communication protocol that our loyalty system works from merchant establishment to our data centre.

• POS terminal base – Using state-of-the-art EMV compliance, CREON Payment POS terminal from Spectra Technologies, transaction is routed to our data centre via normal telephone dial up line (PSTN). For remotely area, transactions from the POS terminals dial in to our Network Access Controller (NAC) which is able to support multiple dial in at any one time from multiple terminals base.

• System to System base – With minor integration process at merchant’s POS system, merchant can look forward to upload file transactions via internet connectivity to our data centre at anytime anywhere. With this arrangement, it reduced the space constraint at cashier work-station. It is also suitable to support multi merchant location.